{ "bug_id": 1377631, "repo": "gnome-shell-extension-netspeed", "exception": false, "description": "", "branch": "master", "action": "new_repo", "upstreamurl": "", "summary": "A gnome-shell extension to show speed of the internet", "namespace": "rpms", "monitor": "monitoring" }
The Bugzilla review bug creator could not be found in FAS. Make sure your FAS email address is the same as in Bugzilla.
Metadata Update from @limb: - Issue close_status updated to: Invalid - Issue status updated to: Closed (was: Open)
Hi Gwyn,
can you send me a screenshot, where i can see, the wrong email address.
Metadata Update from @martinkg: - Issue status updated to: Open (was: Closed)
<img alt="Screenshot_from_2018-02-26_17-04-50.png" src="/releng/fedora-scm-requests/issue/raw/files/9d6012774d1f17ed6d3e9eae825292b8d2b97ebcac82c96804c1440393f304e9-Screenshot_from_2018-02-26_17-04-50.png" />
https://admin.fedoraproject.org/accounts/user/view/martinkg
I have send a email to the bugzilla-owner@redhat.com with this content:
Does the Bugzilla Admins can merge the two accounts mgansser(at)online.de and mgansser(at)alice.de or disable/delete the mgansser(at)alice.de account.
I received the following message as an answer: Hi Eric,
Ticket URL: PNT0170047
Thank you for contacting the Red Hat PnT Devops team. Your ticket has been opened with the following Priority, Severity, Impact, and Urgency:
Priority: 4 - Normal Severity: 4 - Normal Impact: 4 - Low Urgency: 4 - Low
This request will stay at the current priority and severity until one of our technicians reviews it. Your ticket will have no guarantee of an SLA until it's properly triaged. All email requests come to us without service specifications.
Triaging email requests takes time, and email is not an efficient way to get a hold of us. We have been hard at work creating forms to better filter and triage your requests on the PnT DevOps One Portal (https://pnthelp.redhat.com). Simply search for what you want or peer through our service catalog by clicking "Create a Ticket." This saves us all time, and will ultimately increase the speed at which your request is handled.
As your request is processed, you will receive email notifications with updates.
Regards,
Red Hat PnT DevOps Team
Ref:MSG13543581
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