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On 6-26-20, much like several months ago and over a period of months, perhaps a year or more, before that, I have been consistently unable to log into ask.fedoraproject.org even though it recognizes my account. I have asked for login help there but their most recent reply, about 3 months ago, is that this is beyond their ability to help. They provided advice but said that if it still fails I should contact you.
My browser is Firefox 77.0.1 (64-bit) on a Fedora 32 Linux platform and the browser is set to clear all cookies and the cache at quit/restart. I tried to log into ask.fedoraproject.org. I got a dialog that was populated in fields and commented in green text in probably the same way it has been since this problem began (see attachment). I clicked the "Log In" and that made the dialog disappear but then the dialog came back, populated and green-texted as before. I went to https://pagure.io/ but apparently I wasn't logged into there. I clicked the Log In button, but found I was already logged into there without authentication from me for pagure.io. So, pagure.io must have gotten the authentication from ask.fedoraproject.org. I had https://ask.fedoraproject.org/ in another tab so I refreshed it, but apparently I was still not logged into ask.fedoraproject.org. I clicked the "Log In" button and got the already-populated already-green-texted dialog as before. In Firefox, I went to about:preferences#privacy > Cookies and Site Data > Clear Data... (dots so in original) & cleared all. I closed the prepopulaed ask.fedoraproject.org dialog, using the "x" button. I went again to about:preferences#privacy > Cookies and Site Data > Clear Data... (dots so in original), where data was reported as already being at zero bytes, & again cleared all. At ask.fedoraproject.org I clicked the "Log In" button. The dialog appeared already populated and green-texted as before. I still was not logged into ask.fedoraproject.org. <img alt="Screenshot_from_2020-06-26_18-31-49.png" src="/pagure/issue/raw/files/59816744da34acd73f9e451108c9c9055c478ac9c205267af8759579342e7e65-Screenshot_from_2020-06-26_18-31-49.png" />
We will not be able to help you on this, this issue tracker is for the pagure project.
You likely want to the https://pagure.io/fedora-infrastructure/ tracker.
Do know that fedora-infrastructure is not running that service, so there may be a delay in getting you an answer.
Metadata Update from @pingou: - Issue close_status updated to: Invalid - Issue status updated to: Closed (was: Open)
I posted at https://pagure.io/fedora-infrastructure/issue/9098 .
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