#263 Develop community engagement questions for Fedora yearly survey
Closed: Complete 2 years ago by riecatnor. Opened 3 years ago by riecatnor.

The Fedora Council is currently working on yearly Fedora contributor survey[1]. A draft has been made, and folks from the council have arranged several meetings to develop and improve the survey[2].

At first our goal was to keep it as short as possible, but as we continued to do research we found that the more invested the survey taker is, the longer they will likely take to complete a survey. As we are targeting Fedora contributors, who we know have a lot of passion, we think we can add a couple questions, and specifically a section regarding community outreach/engagement. We also had the idea to incentivize completing the survey by awarding a badge(s), which folks will be able to claim once they submit their answers. This overlaps nicely with a badge request already in progress[3] with the Community Outreach Revamp.

Beyond the badge, this also overlaps with one of the outcomes for the Revamp, which will be to run a yearly survey on community engagement. I see this as a perfect way to make that happen, as running multiple surveys can cause survey fatigue.

The goal of this ticket will be to come up with 6-7 questions regarding community engagement in the Fedora community. Starting with what we want to know is the best way to craft the questions and we should put some thought into how we can correlate the answers to help us learn even more. We came up with one question to include previously, which we may want to keep or adjust based on the other questions we come up with.

Who would you first try to contact if you wanted to run a Fedora event/needed swag?
Fedora Council
FCAIC
Mindshare Committee
Regional Fedora Ambassador group
Local User Group

[1] https://pagure.io/Fedora-Council/tickets/issue/327
[2] https://hackmd.io/MqPUtYrnSOesig7hJ9RPQg
[3] https://pagure.io/fedora-badges/issue/800


Community engagement questions are tricky to brainstorm. There are lots of directions to go!

Some things I am wondering about:

  • What languages do our contributors know? Do they feel that Fedora Community is accessible to them in a language they understand? Or is it a barrier to have to use English?
  • Do you feel like you are included as a member of the Fedora Community? (In the context of other answers, this is interesting. What do people who feel like they "belong" do in Fedora? What do people who feel excluded do or not do in Fedora?)

We should also ask about location, but see my previous comment about how we collect data about regions. I suggest these options (which are not acronyms and are more specific than grouping Europe and Africa together into one, and all of Asia into one mega-group):

  • North America
  • South and Latin Americas, and the Caribbean
  • Europe and Central Asia
  • East Asia and the Pacific
  • Eastern and Southern Africa
  • Middle East and North Africa
  • South Asia
  • West and Central Africa

Each of these regions can have vastly different and sometimes very similar challenges and needs. I like these options better because it will better help to apply a geographic analysis to survey responses. These options provide more geographic and cultural context to responses, but they are generic enough where I do not think this is Personally-Identifiable Information (in GDPR speak).

Following up here! I discussed this with the Community Revamp folks and we came up with the following notes:

Information we want to gather with the survey questions
- How do people feel about accessibility in general, but also mindshare specifically
- Satisfaction rating for Mindshare
- Knowledge of CoC, aware of community standards of behavior
- How comfortable are people to speak up in public, or private about issues in the community
- Do people feel recognized/appreciated
- Do people feel empowered to propose ideas or work on things
- awareness about the revamp, and also how the new commops structure is working/improving

Based on this and the previous comments on this ticket, I wrote up the following questions. The council will be reviewing them tomorrow and we hope to move forward with the survey soon.

  • Who would you first try to contact if you wanted to run a Fedora event/needed swag?

    • Fedora Council
    • FCAIC
    • Mindshare Committee
    • Regional Fedora Ambassador group
    • Local User Group
  • On a scale of 1-10 how accessible do you find Fedora resources to be? (such as docs, wiki pages, pagure repo, IRC/chatroom)

  • How confident are you on how Fedora is organized as a project?

    • I am confident
    • I have a good idea
    • I only understand the team I work with
    • I have little understanding
  • Is English your first language? If not, do you find language as a barrier for participation in Fedora?

    • Yes
    • No + field for freeform response
  • Are you aware that Fedora provides concrete resources to further Fedora's vision and initiatives? (event sponsorships, travel assistance, swag for local projects/events)

    • Yes, and I have taken advantage of those resources
    • Yes, but the process did not go well for me
    • Yes, but I am not sure how to request resources
    • No, I was previously unaware
    • Other
  • How comfortable do you feel speaking up about your ideas/opinions/theories or asking questions in Fedora spaces?(chat platforms, pagure, discussion)

    • Completely comfortable
    • Somewhat comfortable
    • Neutral
    • Uncomfortable
    • Varies depending on space
    • Other

Metadata Update from @riecatnor:
- Issue close_status updated to: Complete
- Issue status updated to: Closed (was: Open)

2 years ago

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