Ticket was cloned from Red Hat Bugzilla (product Red Hat Enterprise Linux 8): Bug 1782572
Description of problem: Receiving "Internal Server Error" or "ipa: ERROR: cannot connect to 'any of the configured servers'" from IPA when performing a non-critical task may imply to customers that a fully-functional IPA instance is somehow broken Version-Release number of selected component (if applicable): RHEL 8.1 / IPA 4.8 How reproducible: Consistent Steps to Reproduce: 1. Set up IPA and Establish Trust with an AD domain 2. kinit as an AD user, but do not have them in the "Default Trust View" 3. Perform an IPA command, like `ipa ping` Actual results: "Internal Server Error" or "cannot connect to 'any of the configured servers'" message is displayed Expected results: Report a less-general, less-alarming error message like "you do not have permissions to run this command" so customers know IPA is still working as expected Additional info: 1) At one point at IdM Hackfest 2019, we received "Internal Server Error" on a fresh install when performing `ipa ping` with an unprivileged user, but was unable to reproduce this afterwards. 2) Received another misleading error: [root@replica ~]# kinit Administrator@WIN2016.TEST Password for Administrator@WIN2016.TEST: [root@replica ~]# id Administrator@WIN2016.TEST id: ‘Administrator@WIN2016.TEST’: no such user [root@replica ~]# ipa ping ipa: ERROR: cannot connect to 'any of the configured servers': https://replica.ipa.test/ipa/json, https://master.ipa.test/ipa/json
Metadata Update from @frenaud: - Custom field rhbz adjusted to https://bugzilla.redhat.com/show_bug.cgi?id=1782572
Metadata Update from @frenaud: - Issue assigned to frenaud
Metadata Update from @frenaud: - Custom field on_review adjusted to https://github.com/freeipa/freeipa/pull/4110
master:
ipa-4-8:
ipa-4-7:
Metadata Update from @frenaud: - Issue close_status updated to: fixed - Issue status updated to: Closed (was: Open)
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