#2816 RFE: Improve error message when unable to connect to IPA LDAP server
Closed: Fixed None Opened 12 years ago by rcritten.

https://bugzilla.redhat.com/show_bug.cgi?id=826402 (Fedora)

Description of problem:
I have EL6 installed with IPA-Server. Everything was fine with Fedora16. But
when I've tried to join IPA-client ?n Fedora17, I've recieved this message:

|ipa         : ERROR    LDAP Error: Can't contact LDAP server:
|Failed to verify that ipaserver.bashnl.local is an IPA Server.
|This may mean that the remote server is not up or is not reachable
|due to network or firewall settings.
|Installation failed. Rolling back changes.
|IPA client is not configured on this system.


Version-Release number of selected component (if applicable):
Server: IPA-Server installed from repository
Client: Fedora17 with "minimal" install. after installation process, I've
installed "htop, nmap, bash-completion, vim-enhanced". After that I've
installed "ipa-client, ipa-admintools" from repository

How reproducible:


Steps to Reproduce:
1. install Fedora17
2. install ipa-client, ipa-admintools
3. run 'ipa-cilent-install --enable-dns-update --mkhomedir'

Actual results:
|ipa         : ERROR    LDAP Error: Can't contact LDAP server:
|Failed to verify that ipaserver.bashnl.local is an IPA Server.
|This may mean that the remote server is not up or is not reachable
|due to network or firewall settings.
|Installation failed. Rolling back changes.
|IPA client is not configured on this system.


Expected results:
join Fedora17 as ipa-client to ipa-server

Additional info:

The bottom line was the user had opened port 399 in their firewall, not 389. We should include the port in error messages where possible.

Metadata Update from @rcritten:
- Issue assigned to tbabej
- Issue set to the milestone: FreeIPA 3.0 GA

8 years ago

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