From 71c3b1df1e8122e93fae337cbd355fce0a6af736 Mon Sep 17 00:00:00 2001 From: Kevin Fenzi Date: Jun 20 2018 23:25:02 +0000 Subject: Added canned response for email address only requests --- diff --git a/docs/sysadmin-guide/sops/gdpr_delete.rst b/docs/sysadmin-guide/sops/gdpr_delete.rst index ce61544..41aaea2 100644 --- a/docs/sysadmin-guide/sops/gdpr_delete.rst +++ b/docs/sysadmin-guide/sops/gdpr_delete.rst @@ -52,7 +52,13 @@ When processing a Delete request, perform the following steps: If they do not have a FAS account, indicate to them that there is no data to be deleted. Use this response: - `` `` + ``Your request for deletion has been reviewed. Since there is no related + account in the Fedora Account System, the Fedora infrastructure does + not store data relevant for this deletion request. Note that some + public content related to Fedora you may have previously submitted + without an account, such as to public mailing lists, is not deleted + since accurate maintenance of this data serves both Fedora's and the + public interest as well as the open source community.`` 1. Identify the users FAS account name. The Delete playbook will use this FAS account to delete the required data. Update the fedora-pdr issue saying the request has been received.