Currently, while processing the requests, there is a check if the BZ email id is same as that of the fas email id. If its different then the ticket is not processed and closed as invalid.
For ex: https://pagure.io/releng/fedora-scm-requests/issue/9723
But some users might have signed up for BZ with a different email than that of FAS. There is a mapping available in infra ansible repo. Please use this list if BZ email id is different from fas email id and if there isn't a match then dont process the ticket.
This happened again: https://pagure.io/releng/fedora-scm-requests/issue/17113
And again: https://pagure.io/releng/fedora-scm-requests/issue/46428
@dustymabe Can you add your bugzila email to the fas? There is a bugzilla email field. It might just work if not I will make a new release that will use this field.
The bugzilla_email field in the account system currently does nothing. We are trying to make it work, but there's still things to fix (like toddlers. @zlopez is working on that).
It would be lovely if fedscm-admin worked with it also, but we should enable it everywhere at the same time instead of just enabling it one place.
@dustymabe Can you add your bugzila email to the fas?
FWIW I added my bugzilla email there.
We don't need it to do anything just to be there so fedscm_admin or toddlers can fetch the email and do the checks.
Ok, so we need to search by the rhbz email.
I have some really ugly local changes that allowed me to process your request.
The fasjson now allows searching by rhbzemail as well. See PR. I already tested toddler on staging and it's working with this change. Hopefully the toddler will be on production soon.
fasjson
rhbzemail
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