Welcome to the Fedora community! We are the people that make the Fedora operating system (and all the other cool stuff around it)!
This ticketing project is for new members looking to find their way in the community.
When a new person, say Jane, joins the Fedora community, she may or may not
immediately know what she wants to do. If she doesn't, the Join SIG aims to
help to explore the community and find a part that suits her interests.
So, when Jane gets in touch with the Join SIG, we go through the following
steps together. Jane does not need to know any of this. We, the community, will
handle it all :)
We use tags to mark the status of each ticket. Tags starting with "S:" track
the status of the ticket from Jane's perspective. Tags starting with "C:" track
the status of the ticket from the community's perspective. Tags starting with "I:" track Jane's interests.
Jane can comment on the ticket whenever she needs to ask questions, to give feedback, or just to chat. When Jane needs a response, she can use the C: Needs response tag to gain the community's attention.
Jane then spends time exploring Fedora, speaking to people, learning how things work; all at her own pace. Jane is not expected to do any tasks at this time. The idea is for Jane to get comfortable with the Fedora community first and then dive into contributing by doing work.
From time to time, we check to see how Jane is doing. When we do so, we will set the C: Progress check tag. If everything is OK, we will remove the tag.
Some infrastructure in Fedora requires Jane to be part of a team or group on the Fedora Account System. We will give her temporary membership to the fedora-join FAS group if required. This can be requested by setting the C: Temporary membership needed tag to the ticket. After discussing the situation, if temporary membership to the FAS group is given, we will mark the ticket with the C: Temporary membership approved tag.
As Jane learns about the community, she will hopefully find tasks and teams that interest her. When she has joined a team, she has become a contributing Fedora community member! We mark the ticket as S: I am Fedora to celebrate this.
Finally, when Jane feels that she no longer needs our help, we can close the ticket.