Issue #197: Status Check (in a Week) for Welcome to Fedora tickets that raise Progress Status Check 3 in Last Review - Fedora-Join

fedora-join / Fedora-Join

#197 Status Check (in a Week) for Welcome to Fedora tickets that raise Progress Status Check 3 in Last Review

Closed: Fixed 3 years ago by nasirhm. Opened 4 years ago by hhlp.

According to this Ticket's

According to the TEAM policy:

https://docs.fedoraproject.org/en-US/fedora-join/welcome/welcome/

If we don’t get a response in the next 7 days, We would tell USER that we’ve not seen activity and we’ll have no choice to close the ticket.

Please Include this on the respective Tickets:

Closing the ticket is only a formal and operational to ask, then if USER like, they can get in touch again with us using the various communication channels, Provide in the SOP TEAM.

Regards.,

nasirhm commented 4 years ago

I would like to do it.

Metadata Update from @hhlp:
- Issue assigned to nasirhm
- Issue priority set to: Normal

4 years ago

nasirhm commented 4 years ago

I've updated the tickets marked as Progress Check 3 - Final and added the comment.

If we don't get a response in a Week, We would have to close the tickets as inactive

Here's the link for all the tickets marked as Progress Check 3 - Final : https://pagure.io/fedora-join/Welcome-to-Fedora/issues?status=Open&tags=C%3A+Progress+check+3+-+Final

nasirhm commented 4 years ago

We have 10 Tickets marked as Progress Check 3 - Final and according to teams policy, On 15th April, We would have to close those tickets by marking them as Inactive.

ankursinha commented 4 years ago

+1. Please add a comment like:

Please re-open the ticket whenever you wish and you can continue your journey into Fedora where you left off

Basically, we don't want people to feel that we're punishing them in any way. We're merely trying to keep track of tickets, and so closing them, but that doesn't mean anything at all for the individuals. Whenever they find the time, they can continue.

nasirhm commented 4 years ago

@ankursinha Awesome Idea, I guess I should add these comments and start closing the tickets.

siddharthvipul1 commented 4 years ago

Agree all the discussion here, so I don't think this comment is even needed!
just emphasis on the comment while closing so that newcomers get that closing ticket doesn't mean end of conversation

nasirhm commented 4 years ago

I'm closing the tickets now, Do we need to add the comment or not ?

ankursinha commented 4 years ago

Yes, please.

nasirhm commented 4 years ago

@ankursinha Cool, I'm closing

nasirhm commented 4 years ago

Here are the Closed tickets (Marked as Inactive) :