#9060 retrace.fedoraproject.org is down
Opened a month ago by msuchy. Modified 3 days ago

Could not resolve host: retrace.fedoraproject.org

Additionally, the instruction at
./docs/sysadmin-guide/sops/dns.rst

does not work:

[msuchy@batcave01 ~][PROD-IAD2]$ git clone /git/dns
fatal: repository '/git/dns' does not exist

retrace.fedoraproject.org is meant to go to RDU-CC. It was meant to be brought back before the IAD2 move but has been delayed because of networking issues in RDU.
So it will only be back after the work in IAD2 has been completed (so most likely not before the end of July).

I'm going to be adding it in https://hackmd.io/hpYYJQRjQy-oHxUS7IonIA?edit so it's referenced there.

Just to explain impact. Users are not able to report bugs from a system using ABRT. It would be great to fix this ASAP or they could be really bad user experience.

Just to explain impact. Users are not able to report bugs from a system using ABRT. It would be great to fix this ASAP or they could be really bad user experience.

Ahh, I just tried reporting a graphics driver crash and in abrt I see this:

--- Running report_uReport ---
Failed to upload uReport to the server 'https://retrace.fedoraproject.org/faf' with curl: Could not resolve host: retrace.fedoraproject.org
Error: curl_easy_perform: Couldn't resolve host name
('report_uReport' exited with 1)

Just to explain impact. Users are not able to report bugs from a system using ABRT. It would be great to fix this ASAP or they could be really bad user experience.

Well, I am not sure how we can do that. The hardware is racked but has no network.

@msuchy is it practical/possible to spin up a temp one in aws?

@msuchy is it practical/possible to spin up a temp one in aws?

We have a staging environment in AWS, so theoretically yes. But we cannot have the previous DB, and merging these two DB's later would be a pain.

But ETA of end of July is pretty long :( I will check what we can do.

Metadata Update from @smooge:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: cloud, groomed, high-gain, high-trouble

a month ago

If retrace isn't that important, how about setting up a dummy server which answers requests and throws them away, so that you can still report bugs to bugzilla?

If retrace isn't that important, how about setting up a dummy server which answers requests and throws them away, so that you can still report bugs to bugzilla?

You still can... when you start the process abrt lets you select retrace or some other options, like debug locally, or just file a bug.

You still can... when you start the process abrt lets you select retrace or some other options, like debug locally, or just file a bug.

I can't. ABRT does not show any options after I click "Report". It first tries to report to the retrace server and then immediately fails.

What is the state of this issue as the host is still not available after a month now...

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