#8043 Need access to proxy01.stg error log
Closed: Fixed 4 years ago by kevin. Opened 4 years ago by misc.

Hi,

so while trying to move fedora magazine, I stumbled on a error, that resulted in "error 500", with a firm yet informative message telling me to go see the log file. While that's technically correct, it seems that I do not have access to that on staging (or prod for that matter).

I tried to look on log01.phx2.fedoraproject.org, and it seems that httpd logs are not forwarded for the moment.

I suspect the error 500 come either from network/firewall (always blame network first), but it work in http, so I suspect this come from not having mod_proxy_connect enabled on the proxy. I am going to take a wild guess and blindly test the 2nd hypothesis, but in the mean time, I suspect that sysadmin-web group people would greatly benefit from being able to read the logs of apache.


So, for the record, the error do not come from missing mod_proxy_connect

[root@proxy01 httpd][STG]# date ; cat fedoramagazine.org-error.log
Fri Jul 26 16:51:53 UTC 2019
[Fri Jul 26 04:29:59.710932 2019] [proxy:error] [pid 32612:tid 140339574687488] (110)Connection timed out: AH00957: HTTP: attempt to connect to 66.226.72.133:80 (66.226.72.133) failed
[Fri Jul 26 04:29:59.711013 2019] [proxy_http:error] [pid 32612:tid 140339574687488] [client 58.20.108.148:40606] AH01114: HTTP: failed to make connection to backend: 66.226.72.133
[Fri Jul 26 16:01:54.560362 2019] [ssl:error] [pid 6411:tid 140340082546432] [remote 35.197.52.145:443] AH01961: SSL Proxy requested for fedoramagazine.org:443 but not enabled [Hint: SSLProxyEngine]
[Fri Jul 26 16:01:54.567414 2019] [proxy:error] [pid 6411:tid 140340082546432] AH00961: HTTPS: failed to enable ssl support for 35.197.52.145:443 (fedoramag.wpengine.com)
[Fri Jul 26 16:26:57.191129 2019] [ssl:error] [pid 6411:tid 140340082546432] [remote 35.197.52.145:443] AH01961: SSL Proxy requested for fedoramagazine.org:443 but not enabled [Hint: SSLProxyEngine]
[Fri Jul 26 16:26:57.191156 2019] [proxy:error] [pid 6411:tid 140340082546432] AH00961: HTTPS: failed to enable ssl support for 35.197.52.145:443 (fedoramag.wpengine.com)
[Fri Jul 26 16:40:09.204030 2019] [ssl:error] [pid 16262:tid 140339864336128] [remote 35.197.52.145:443] AH01961: SSL Proxy requested for fedoramagazine.org:443 but not enabled [Hint: SSLProxyEngine]
[Fri Jul 26 16:40:09.204058 2019] [proxy:error] [pid 16262:tid 140339864336128] AH00961: HTTPS: failed to enable ssl support for 35.197.52.145:443 (fedoramag.wpengine.com)
[Fri Jul 26 16:40:12.107972 2019] [ssl:error] [pid 16264:tid 140340057368320] [remote 35.197.52.145:443] AH01961: SSL Proxy requested for fedoramagazine.org:443 but not enabled [Hint: SSLProxyEngine]
[Fri Jul 26 16:40:12.107993 2019] [proxy:error] [pid 16264:tid 140340057368320] AH00961: HTTPS: failed to enable ssl support for 35.197.52.145:443 (fedoramag.wpengine.com)
[Fri Jul 26 16:42:04.602356 2019] [ssl:error] [pid 16264:tid 140340057368320] [remote 35.197.52.145:443] AH01961: SSL Proxy requested for fedoramagazine.org:443 but not enabled [Hint: SSLProxyEngine]
[Fri Jul 26 16:42:04.602445 2019] [proxy:error] [pid 16264:tid 140340057368320] AH00961: HTTPS: failed to enable ssl support for 35.197.52.145:443 (fedoramag.wpengine.com)

I will see if we can get sysadmin-web more access to the proxies.

httpd logs do not use rsyslogd so are local to the system until they are synced over every 24 hours

Metadata Update from @smooge:
- Issue assigned to smooge

4 years ago

Ok, thanks to the info given by smooge, I did manage to finish the migration. Should I keep that ticket open for the generic log access requests for future ?

We have had that as something we have been looking at for a long time... I don't think having this open will help any. :(

Metadata Update from @kevin:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)

4 years ago

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