#3591 Cannot file new bugs to packages using the packages web app
Closed: Fixed None Opened 11 years ago by ankursinha.

= bug description =
I've been trying to use the packages web app at bugz.fedoraproject.org/<packagename>. I tried bugz.fedoraproject.org/NetworkManager for example. It kept trying to retrieve data and repeatedly kept failing with "Error loading data for this element" when I clicked on "Bugs". Since the error greys out the "File a bug at fedora" link too, I cannot use this page to head to the bugzilla template for NM :(

I've refreshed repeatedly, and now the lower half shows a bug list. However, the upper half has kept failing with the error, and the "file bug link" is still greyed out (Screenshot attached).

= fix recommendation =

I realize that the idea behind the design is to ensure people look at the buglist before filing a bug, but in the case of these errors, it's unusable. Also bugzilla does give a list of related bugs now, as you type in your summary. Is it possible to decouple the retrieval and the "file a bug" links, or ensure that it doesn't fail so frequently?

Thanks,
Ankur

PS: I'll file these bugs at the fedoracommunity trac once it's been cleaned up etc :)


screenshot showing "file a bug" greyed out.
packagesAppCannotFileBug.png

Ankur, we've made some updates to https://apps.fedoraproject.org/packages and it should be working much more smoothly. Can you verify?

In the coming weeks we'd like to switch the bugz.fp.o alias back over.

Please do reopen this if you are still seeing any issues?

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