Issue #12403: Fedora account interface returns HTTP error 500 when trying to link Red Hat Bugzilla account - fedora-infrastructure

fedora-infrastructure

#12403 Fedora account interface returns HTTP error 500 when trying to link Red Hat Bugzilla account

Closed: Fixed a month ago by casquette. Opened 2 months ago by casquette.

Hi,

When I try to link my Red Hat Bugzilla account to my Fedora one, the server replies me with a HTTP 500 error code:

response:

<!doctype html>
<html lang=en>
<title>500 Internal Server Error</title>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>

request:

csrf_token=token
mail=casquette_mail%40isp.com
rhbz_mail=test%40foo.com

Note that this does not depend on the mail used, as I get this with any.

Can you please take a look at this?
In the meanwhile, is there another way to link my Red Hat Bugzilla account to my Fedora one?

Best regards,

zlopez commented 2 months ago

Hi,

if you just want to add your bugzilla e-mail to Fedora account. You can do that from https://accounts.fedoraproject.org/.

Otherwise I'm not sure what you are trying to accomplish here. We provide login through FAS to bugzilla, but I'm not aware of any other integration than that.

Metadata Update from @zlopez:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: Needs investigation

2 months ago

kevin commented 2 months ago

also, note that you cannot ever login to your redhat.com account in bugzilla with the fedora idp. It requires the redhat.com one.

casquette commented 2 months ago

Hi,

Hi,

if you just want to add your bugzilla e-mail to Fedora account. You can do that from https://accounts.fedoraproject.org/.

This is where I am trying to link the two accounts:

And I am getting the HTTP 500 as a result.

Otherwise I'm not sure what you are trying to accomplish here. We provide login through FAS to bugzilla, but I'm not aware of any other integration than that.

Best,

zlopez commented 2 months ago

That seems to be maybe issue with noggin. @abompard do you know about this?

casquette commented a month ago

I tried this morning again and I am still facing the issue, @abompard une idée ?