#11986 fedoraproject.org mail delivery issue for @redhat.com
Closed: Fixed with Explanation 7 months ago by zlopez. Opened 7 months ago by fweimer.

I'm no longer receiving mail for the devel@lists.fedoraproject.org mailing list. For example, this recent message appears to be missing:

https://lists.fedoraproject.org/archives/list/devel@lists.fedoraproject.org/thread/SRRNK6KRDJ6C6OJ64CSA2EOEGGOWEYMJ/

According to the web interface, I'm still subscribed as fweimer@redhat.com.

Other mail from fedoraproject.org domains seems to be impact as well. Last delivered message was on 2024-06-12T15:50Z.


The fberat@redhat.com address is impacted as well.

Also, nothing from devel-announce. There were 4 changes announced today, I did not get the email.

I also got no Bugzilla email via fti-bugs@fedoraproject.org in 4 days.

I also got no src.fedoraproject.org email since the 12th (and I should have).

We recently started to have issue sending e-mails from fedoraproject.org to redhat.com addresses, we used relay for that and it's no longer answering. Something must have changed on RedHat side so it's just email from fedoraproject.org "stuff" to redhat.com people.

Metadata Update from @zlopez:
- Issue priority set to: Waiting on External (was: Needs Review)
- Issue tagged with: Needs investigation, high-gain, ops

7 months ago

Could you rename this ticket, replacing fweimer@redhat.com with @redhat.com? Thanks

@churchyard Done.

And here is quick update: There is ticket open with Red Hat IT and we are currently waiting on that.

Any update from Red Hat IT? This is pretty critical for my work and I assume at least dozens of others as well.

This is now resolved. We are currently pointing to RDU2 loadbalancer that correctly redirects the e-mails (PR here).

There will be change to other mailing relay in future, but this shouldn't affect user e-mails.

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed with Explanation
- Issue status updated to: Closed (was: Open)

7 months ago

Metadata Update from @zlopez:
- Issue assigned to zlopez

7 months ago

Thanks. Is the email we didn't get permanently lost or queued for delivery?

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Metadata
Boards 1
ops Status: Backlog