#11682 id-fedoraproject-org-throws-a-504-gateway-timeout
Closed: Fixed with Explanation 9 months ago by zlopez. Opened 10 months ago by ilikelinux.

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Describe what you would like us to do:

I was trying to connect to the official Wiki yesterday. I made a request in discourse and I was told better do make a ticket here. Is there a way to check if the system hast troubles or just reporting would be the right thing ?

https://discussion.fedoraproject.org/t/id-fedoraproject-org-throws-a-504-gateway-timeout/99219
You might answer in discourse so we do have an answer there ... thanks.

When do you need this to be done by? (ASSAP)

ASSAP


Is this happening 100% of the time? or sporadic?

Is it:

  1. Go to wiki, click login button, get login page from id, enter info, click submit and get 504?

or

  1. Go to wiki, click login, get 504 from id right then?

or something else?

  1. Go to wiki, click login button, get login page from id, enter info, click submit and get 504?
    Yes,
    I wanted to make some changes on the lightdm wiki and was asked to login, I got redirected to id.fp.o and got the time out.

Gateway Timeout:
The gateway did not receive a timely response from the upstream server or application.
23:15:15 UTC
Thursday, December 14, 2023

Metadata Update from @phsmoura:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: Needs investigation, low-gain, low-trouble, ops

10 months ago

Metadata Update from @abompard:
- Issue assigned to abompard

9 months ago

It should be OK now. In the logs I had:

pam_sss(ipsilon:auth): received for user abompard: 4 (System error)

I had to restart sssd on ipsilon01, no idea why it wasn't responding to pam_sss, but now I can login.

Let me try that as well

Maybe it just needed some time, I was able to log now.

Closing the ticket

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed with Explanation
- Issue status updated to: Closed (was: Open)

9 months ago

Actually I'm unable to reach ipsilon02. It responds to ping but I can't SSH into it. That may by why there are still 502 errors sometimes, when haproxy sends to ipsilon02.

Metadata Update from @abompard:
- Issue status updated to: Open (was: Closed)

9 months ago

Load seems to be around 1 since this morning. Could it be power-cycled maybe?

Metadata Update from @abompard:
- Assignee reset

9 months ago

I can't SSH to it either, but if it would be offline we should get Nagios alert.

Oh yeah it does respond to ping. Looks like we don't check for SSH access in Nagios though: https://nagios.fedoraproject.org/nagios/cgi-bin//status.cgi?host=ipsilon02.iad2.fedoraproject.org

@darknao restarted the ipsilon02 from vmhost-x86-06 and this should resolve the issue.

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed with Explanation
- Issue status updated to: Closed (was: Open)

9 months ago

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ops Status: Backlog