fedora-infrastructure

#11329 Unable to login with Fedora IDP in staging Bugzilla instance
Closed: Fixed by zlopez. Opened by mattia.

Closed: Fixed
Reopen Issue

Based on previous replies to similar tickets, I'm raising the question here first... I'm unable to login into the staging instance of bugzilla at https://bugzilla.stage.redhat.com by using the Fedora IDP account.
The returned error is quite long:

Parsing of the IDP's metadata failed: no element found at line 1, column 0, byte -1: 94^ 521260337504 at /usr/lib64/perl5/vendor_perl/XML/Parser.pm line 187. at /usr/lib64/perl5/vendor_perl/XML/Parser/Expat.pm line 483. XML::Parser::Expat::parse(...) called at /usr/lib64/perl5/vendor_perl/XML/Parser.pm line 187 eval {...} called at /usr/lib64/perl5/vendor_perl/XML/Parser.pm line 186 XML::Parser::parse(...) called at /usr/share/perl5/vendor_perl/XML/XPath/XMLParser.pm line 74 XML::XPath::XMLParser::parse(...) called at /usr/share/perl5/vendor_perl/XML/XPath.pm line 154 XML::XPath::find(...) called at /usr/share/perl5/vendor_perl/XML/XPath.pm line 176 XML::XPath::findnodes(...) called at /usr/share/perl5/vendor_perl/Net/SAML2/IdP.pm line 83 Net::SAML2::IdP::new_from_xml(...) called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Util.pm line 87 eval {...} called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Util.pm line 86 Bugzilla::Extension::SAML2Auth::Util::idp(...) called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Login.pm line 222 Bugzilla::Extension::SAML2Auth::Login::login_uri(...) called at /var/www/html/bugzilla/saml2_login.cgi line 18 ModPerl::ROOT::Bugzilla::ModPerl::ResponseHandler::var_www_html_bugzilla_saml2_login_2ecgi::handler(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 207 eval {...} called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 207 ModPerl::RegistryCooker::run(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 173 ModPerl::RegistryCooker::default_handler(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/Registry.pm line 32 ModPerl::Registry::handler(...) called at /var/www/html/bugzilla/mod_perl.pl line 140 Bugzilla::ModPerl::ResponseHandler::handler(...) called at -e line 0 eval {...} called at -e line 0 at /usr/lib64/perl5/vendor_perl/XML/Parser.pm line 192. XML::Parser::parse(...) called at /usr/share/perl5/vendor_perl/XML/XPath/XMLParser.pm line 74 XML::XPath::XMLParser::parse(...) called at /usr/share/perl5/vendor_perl/XML/XPath.pm line 154 XML::XPath::find(...) called at /usr/share/perl5/vendor_perl/XML/XPath.pm line 176 XML::XPath::findnodes(...) called at /usr/share/perl5/vendor_perl/Net/SAML2/IdP.pm line 83 Net::SAML2::IdP::new_from_xml(...) called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Util.pm line 87 eval {...} called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Util.pm line 86 Bugzilla::Extension::SAML2Auth::Util::idp(...) called at /loader/0x55f77c614a38/Bugzilla/Extension/SAML2Auth/Login.pm line 222 Bugzilla::Extension::SAML2Auth::Login::login_uri(...) called at /var/www/html/bugzilla/saml2_login.cgi line 18 ModPerl::ROOT::Bugzilla::ModPerl::ResponseHandler::var_www_html_bugzilla_saml2_login_2ecgi::handler(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 207 eval {...} called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 207 ModPerl::RegistryCooker::run(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/RegistryCooker.pm line 173 ModPerl::RegistryCooker::default_handler(...) called at /usr/lib64/perl5/vendor_perl/ModPerl/Registry.pm line 32 ModPerl::Registry::handler(...) called at /var/www/html/bugzilla/mod_perl.pl line 140 Bugzilla::ModPerl::ResponseHandler::handler(...) called at -e line 0 eval {...} called at -e line 0 .

The prod instance works fine and they're both using the same Bugzilla 5.0.4.rh86 release.

Can you try again now?

Sometimes, and I have not been able to figure out why, the metadata file is 0 length / empty.

I ran the script to regenerate it and now:

-rw-r--r--. 1 ipsilon ipsilon 6862 May 21 16:25 /etc/ipsilon/root/saml2/metadata.xml

Thank you, now it works fine.

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)

Issue status updated to: Open (was: Closed)

Metadata Update from @zlopez:
- Issue tagged with: low-gain, low-trouble, ops

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)
Metadata
None

low-gain low-trouble ops

None
None
Lowest
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