#10232 Network connectivity issues
Closed: Fixed 2 years ago by kevin. Opened 2 years ago by xvitaly.

Describe what you would like us to do:


Diagnose and fix major network connectivity issues with Fedora infra. Affected Koji, metalink, Bodhi, etc.

The connection hangs before it times out:

$ curl -v https://koji.fedoraproject.org/koji/
*   Trying 38.145.60.21:443...
* Connected to koji.fedoraproject.org (38.145.60.21) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
*  CAfile: /etc/pki/tls/certs/ca-bundle.crt
*  CApath: none
* TLSv1.3 (OUT), TLS handshake, Client hello (1): 

When do you need this to be done by? (YYYY/MM/DD)


ASAP.


I have the same issue.
It is now very difficult to work with koji via web interface or terminal application.

This could be related to 10230 if you were just seeing it today.

If longer than that it might be something else.

Can you both provide 'traceroute koji.fedoraproject.org' output?

Metadata Update from @mohanboddu:
- Issue tagged with: high-trouble, medium-gain, ops

2 years ago

I have this problem at least since 18 september.
But it is floating. It can work normal ~10 minutes, then hang and no access for 1 minute, then again work good.

At this moment I not see problem in terminal. But web interface hang just now.

traceroute to koji.fedoraproject.org (38.145.60.20), 30 hops max, 60 byte packets
 1  vpnmercury (10.9.0.1)  58.012 ms  57.998 ms  57.988 ms
 2  host2-167-211-80.serverdedicati.aruba.it (80.211.167.2)  123.612 ms host3-167-211-80.serverdedicati.aruba.it (80.211.167.3)  133.258 ms  133.308 ms
 3  cr1-be107.it1.aruba.it (62.149.185.99)  60.256 ms  60.272 ms  60.250 ms
 4  be4458.rcr12.qzo03.atlas.cogentco.com (149.6.18.57)  60.229 ms be4460.rcr11.qzo03.atlas.cogentco.com (149.6.18.49)  60.211 ms  61.004 ms
 5  be3138.rcr51.vce01.atlas.cogentco.com (154.54.36.225)  64.954 ms be3137.rcr51.vce01.atlas.cogentco.com (130.117.48.113)  64.964 ms  64.955 ms
 6  be3526.rcr21.mil01.atlas.cogentco.com (154.54.59.2)  70.230 ms  68.002 ms  67.947 ms
 7  be2864.ccr31.mrs02.atlas.cogentco.com (154.54.74.165)  77.638 ms  76.807 ms  76.791 ms
 8  be2776.ccr31.vlc02.atlas.cogentco.com (154.54.72.77)  88.950 ms  88.909 ms  88.900 ms
 9  be3355.ccr31.mad05.atlas.cogentco.com (154.54.57.229)  93.261 ms be3356.ccr32.mad05.atlas.cogentco.com (154.54.57.241)  93.045 ms be3355.ccr31.mad05.atlas.cogentco.com (154.54.57.229)  93.032 ms
10  be2325.ccr32.bio02.atlas.cogentco.com (154.54.61.133)  98.168 ms be2324.ccr31.bio02.atlas.cogentco.com (154.54.61.129)  97.608 ms  98.874 ms
11  be2332.ccr42.dca01.atlas.cogentco.com (154.54.85.245)  169.230 ms be2331.ccr41.dca01.atlas.cogentco.com (154.54.85.241)  169.842 ms be2332.ccr42.dca01.atlas.cogentco.com (154.54.85.245)  170.988 ms
12  be3083.ccr41.iad02.atlas.cogentco.com (154.54.30.54)  185.837 ms  185.807 ms be3084.ccr41.iad02.atlas.cogentco.com (154.54.30.66)  185.746 ms
13  38.32.106.90 (38.32.106.90)  171.231 ms  171.162 ms  171.158 ms
14  vrrp2 (209.132.185.253)  185.661 ms  185.635 ms  185.631 ms
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

Metadata Update from @mohanboddu:
- Issue priority set to: Waiting on Assignee (was: Needs Review)

2 years ago

Would you be able to capture a 'tcpdump -w trace.out -s 8192 host koji.fedoraproject.org' while it's being slow and you have made a request to koji and send it to me in email? kevin@scrye.com

Or you could copy it to your fedorapeople.org space and I can copy it down from there?

Can't reproduce it now.
May be problem is gone.

Might be it was related to the proxy issues we hit tuesday after all then? not sure...

Anyhow, do keep an eye out and if it starts happening again, reopen this or file a new issue and we will try and track it down.

Metadata Update from @kevin:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)

2 years ago

Login to comment on this ticket.

Metadata
Boards 1
ops Status: Done
Attachments 1