#392 Fedora Moderation Guidelines
Opened 2 years ago by riecatnor. Modified 2 years ago

Overview
Fedora is in many spaces and places! Something that has been discussed by various groups over time has been the creation of a set of Fedora Moderation Guidelines that we can use across all of our chat/forum spaces. It also came up many times while developing the new Code of Conduct and continues to come up while managing actual CoC incidents.

The idea is to design a useful tool for moderators to draw upon to ensure cohesive moderation across the various platforms where Fedora participates. The plan is to do this with direct input from the current moderators of these spaces, as well as the Council and the Mindshare Committee.

Scope
- Work with current moderators to see what they are using, what has worked, what hasn't? Do we have some guidelines already in existence that we can adapt?
- Collaborate with current moderators to ensure the guidelines developed are usable, relevant, and in line with Fedora values
- Work with the Mindshare Committee to develop guidelines and review drafts
- Work with the Council to finalize and approve the Moderation Guidelines

Timeline
The timeline for this is a bit vague currently as I am just kicking off the idea and there is much input to be gathered. I would like to see it entirely complete by the end of 2022 or Q1 of 2023.

Next Steps
I will be working to make sure our list of accounts [0] is up to date, gather any current guidelines in existence, and begin communicating with stakeholders. Similar to the Code of Conduct, this work will also involve research into what other communities are doing, consultation with experts, and conversations with various stakeholders, including the legal entity behind Fedora.

[0] https://fedoraproject.org/wiki/Marketing_social_networks


I've created a topic on Fedora Discussion for this ticket.

Please keep this ticket focused. Discuss there, and record votes and decisions here. Thanks!

Work ongoing to update list of social networks. Draft communication going out to owners soon. Additional conversations with stakeholders upcoming.

Hi there, I'd like to remind y'all that live chat moderation (matrix/irc/discord/telegram) is nothing like async discussion moderation (forums/reddit) so it's virtually impossible to be effective with a single set of guidelines in both types of communities.

Discord follows these: https://rhea.dev/articles/2017-04/Moderation-guidelines

I would have to agree with @rhea on the point about the difference in moderation styles between a forum and a chat. While the forum moderation works best in a more hands off "lazy" style, I always felt live chat moderation to be more of an active role, and even requiring greater moderator skills as it is seemingly more urgent at the moment of moderation.

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