#315 Slot Fedora Council meeting(s) for Hopin/Nest retrospective and invite community feedback
Closed: no action needed 3 years ago by riecatnor. Opened 3 years ago by jflory7.

This is a placeholder ticket inspired from @bookwar and @misc's discussion in #fedora-flock IRC/Matrix/Telegram to collect community feedback and run a retrospective about how the platform worked for us after we get through the end of Nest. We might also be able to solicit constructive feedback from the community about other details of virtual Nest, what worked well, and what didn't.

Since this was our first virtual conference, I would like to give careful consideration to accessibility concerns and improvements so we can continue to make our community more accessible and inclusive to all – in line with the Fedora vision.


So all the stuff I can think off for now that bothered me, in a not too uch structured way

  • the requirement to give first name/last name mean that folks didn't use their irc nick/FAS, which mean that suddenly, we do not know who is who. It is also problematic, since some folks would prefer to not give that one (I worked around that with fancy hacker trick, but I am sure that wasn't intended).

  • no display of pronoun, while I think we tried to ask that on the online form. Only @jflory7 made the effort, it didn't catch

  • no display of who is where, especially at the booth. So you never know if you are alone or not.

  • bad handling of the people using multiple tab and notification (that I used to be on multiple chat, since the system didn't handle that well). It seems the system is not made for that, (likely because that's more complicated). For example, I have a unread notification for polls even if I did answer in the past.

  • automated keynote closing did look abrupt each time. I can see how that's a feature, but still weird

  • people did said that side by side slide + presenter being forced during keynotes didn't permit to have a bigger slide screen, thus likely impacting readability.

  • it is unclear what the button on "https://app.hopin.to/events/nest-with-fedora/networking" does. "be ready to meet someone" do not really say who you are going to meet, and , afaik, there is no way to join a existing group, so you can't join a group of folks you already know, which would be less intimidating for shy folks (that's also why I didn't use it).

  • no display of the length of a session on https://app.hopin.to/events/nest-with-fedora/sessions , which make harder to decide where to go.

  • poll with longer sentence do not display well, I actually had to use firefox inspector to decide. The fact that we can't resize the chat/screen divide is kinda not great for that (cause people can remove any part of the interface)

  • no in platform way to report problem. While I knew who to contact, I think something in the system would be better, and that's a opportunity to not have organizers to be forced to watch everything

(in case this matter, I use firefox, in case interface is different in chrome)

  • a way to select which screen you want on a session would be good (like select 2 shared screens, not just either 1 being bigger or all being equal). Folks who stop sharing/streaming still take space on a session while showing nothing. For example, for the getting started coreos session, having a terminal and the slides would have been better if that was the only thing there.
  • The schedule overview would have been better. The list was okay, but splitting it up between the days and optionally showing a timetable of which sessions are when would have been nice.
  • In particular, regarding accessibility, the player was pretty bad. As someone who is visually impaired, I usually zoom in on content. Unfortunately, this means that I have the mouse over (or at least near to) the enlarged area which caused the player to put an overlay on top of the video making this even harder to see. My workaround was to open the developer tools, adding a display: none CSS attribute to the overlay. That way I could not only zoom in without overlay, but I could even put a video stream into fullscreen mode (Firefox → Right click on video → Fullscreen)

This was my first nest conference indeed, at the same time I experienced the virtual conference too.
I felt that if there was a timer of how long the sessions will be held or even if the timer kept ticking at the corner of the video that "next session is about to start in x:y:z ". That's pretty much it rest I thought it was an amazing experience for me.

This was my first nest conference indeed, I'm a Fedora contributor since 2011 focus my time in Q&A (askbot and now on discourse), and I've had never the opportunity to assist of any of your events for different personal problem, this initiative give me the opportunity to assist to at least a one for the first time and I really appreciate all your effort, and meet people in person, the experience wasn't to bad at all.

  • I didn't use the social hour at all.
  • Schedule was well organizer.
  • Good selection of TOPIC.
  • I've had some speed Internet problem in my box (in my side not in your side) but apart from that the streaming was god and video quality too.
  • I personally assisted only to technicall TOPIC, egg.. OKD, FAS migration, Badged migration, etc)

While the world has this problem is a good opportunity/alternative....

NOTE

As usuall is the first time and all can be tweaks...

Regards.,

My feedback on this event is probably slightly unusual as someone functioning as an attendee, a speaker, and a sponsor.

Attendee

  • The event was well-coordinated and structured.
  • Sessions were easily discoverable.
  • Audio and video quality was excellent.
  • The social video chat function was interesting and awesome.
  • Locating the full schedule was difficult and unintuitive.
  • The lack of browser notifications and/or emails for tagged chat messages or direct messages made it difficult to respond timely.
  • I could not figure out how to full-screen the talk stream.

Speaker

  • The mechanism for screensharing was awesome, as it presented screenshares as separate streams from the video of the presenters.
  • The lack of highlight or anything for tagged chats made it difficult to keep track of when people were asking for information from me as a speaker

Sponsor

  • The branding setup for the booth was pretty good.
  • I didn't know what to do with the sponsor booth. There was a chat and the video commercial, but I expected some equivalent of the hallway track video chat for folks to talk to sponsor representatives. It didn't feel very interactive or engaging.

Some comments

1) I didn't mind to give my real name, everyone knows it anyway, but it was weird not to see the FAS, because it was asked and many contributors are known chiefly by their FAS. I was really surprised not to see it anywhere. Why asking for it if you're not going to display it?

2) I had the same issue as @misc with polls. It kept showing me new polls when there was none. Also, Hopin kept nagging me about feedback that I already gave like 20 times.

3) Presenter and slides side by side does impact readability unless you have a huge screen. Also, a lot of people need glasses so even when you click on the screen to make it bigger it's never full screen, it's just slightly bigger.

4) Networking was weird. I'm not specially shy, everyone knows I love going to pubs, and I'll talk to anyone up for a wee chat. But the way it was implemented was very weird. It looked like it was empty. Who wants to enter to an empty room? Also, it forced to use video chat. Not everyone is comfortable with that, and not everyone has a great bandwidth. Streaming audio is one thing, streaming video is a whole new level. Your internet needs to be not only fast but stable. And it's very resource hungry, my laptop was literally burning. So obviously, most people have to choose where to spend their limited resources in hardware specs & internet connection, and I wouldn't blame them if they preferred a talk over socialising. Also, the name is not the friendliest. "Networking" sounds like you're going to promote something or ask them their business card.
So I think that needs some rethinking.

5) I kept getting confused with the "X hours left". It took me several sessions to realise it wasn't the time left for that talk or workshop in particular but for the event in general. There was no way to know how long would sessions last, and I wasn't certain if the hours in the schedule were in UTC or what, and if the website would translate to local time or I had to do it myself.

6) The schedule was uncomfortable in my opinion. There were no talks or workshops until very late in the day, so often if you live near UTC 0 (like UK, EU, Turkey, Russia) sessions would fall when it's extremely hot and/or many people are out for something (work, lunch, studies, groceries). And then it ended too early, so when you're back sessions for the day are in their last leg. It didn't seem to consider the fact that people were still carrying on with their normal lives during the event.

(I'll add another comment with what I did like about the event)

Metadata Update from @bcotton:
- Issue assigned to riecatnor
- Issue priority set to: Coming Up (was: Next Meeting)
- Issue tagged with: events

3 years ago

Thanks for all the feedback! I have taken the points from this ticket to pass onto HopIn.

Metadata Update from @riecatnor:
- Issue close_status updated to: no action needed
- Issue status updated to: Closed (was: Open)

3 years ago

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