#4 SOP about spammers
Closed 4 years ago by hhlp. Opened 4 years ago by alciregi.

Maybe it could be useful.
How to handle spam? When a user is without doubts a spammer, we should engage infra team in order to disable the FAS user? Who can flag posts? Who decides if a flagged post should be deleted?


This is cover in discourse moderation Guide:

https://meta.discourse.org/t/discourse-moderation-guide/63116#heading--inappropriate-content
https://meta.discourse.org/t/discourse-moderation-guide/63116#heading--difficult-user
    Send an official warning
    Silence the user
    Suspend the user

Regards.,

Sounds good, please go ahead.

Could someone please keep an eye on this too?
https://pagure.io/fedora-docs/docs-fp-o/issue/111

This is cover in discourse moderation Guide:

Right.
BTW my concerns are also related to the FAS account. If the user is used to spam content on Discourse, we can silence or/and suspend it on Discourse itself. But what about the FAS account? We have to report that to the infra team?

Yes, we do have to tell infra.

It works in stages: if they spam askfedora, we limit it there. If they continue to spam other fedora channels, then we tell infra and they block the account.

+1 for close this issue

Metadata Update from @hhlp:
- Issue status updated to: Closed (was: Open)

4 years ago

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